5 of 5 Remedy Jobs in the South West

operating model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...

dependencies •Define PAM integration requirements and recommended approaches •Produce high-level integration diagrams and operating model inputs •Support service modelling within BMC Remedy and BMC Helix •Identify risks, issues, dependencies, and integration constraints •Map ITSM processes to PAM audit and compliance requirements •Develop MVP recommendations for PAM and ITSM … Change, Problem, and Request Management •Knowledge of Privileged Access Management (PAM) concepts and governance •Experience with SACM and service modelling principles •Knowledge of BMC Remedy and/or BMC Helix •Experience producing process maps, integration designs, and operating models •Understanding of APIs, workflow automation, and service integrations •Strong stakeholder ...