2 of 2 Remedy Jobs in Yorkshire

understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management More ❯

teams, driving the delivery if KPIs for each specialism, reviewing standards of work and taking appropriate actions for discrepancies. Managing responsibilities for the McCloud remedy Ensuring compliance with Police Regulations and legislative requirements Advising Senior Command Team and business leaders on pension and payroll tax matters The Successful Applicant More ❯