3 of 3 Remedy Jobs in Yorkshire

Intune, MS Office, Win11, Mac OS, Malware, Security fundamentals (e.g. anti-virus, Phishing, IP Spoofing) Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change ...

Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams ...

local and national guidelines Effectively use the following systems (subject to change) Care Identity Service (CIS) Spine User Directory (SUD) Card Management System (CMS) Remedy Helix (Call logging software) Electronic Staff Record (ESR) Oracle Learning Management (OLM) Digital Learning Solutions (DLS) Active Directory (AD) Please refer to the attached ...