1 of 1 Remote Desktop Jobs in County Londonderry

of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 600+ users working for a group of companies. The majority of users work across a number of sites … users are mobile and work from home. Ensure that incidents reported to the service desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remote desktop tools or physical attendance, should the need arise. Responsible for the roll-out of assigned IT related projects within the group, this person will have a proven … track record in IT Support and service delivery. KEY ACTIVITIES Monitor Service Desk tickets and provide 1st/2nd line onsite and remote support. Administer Windows Servers 2012/2016/2019 in physical, Azure, and VMWare environments. Work alongside the infrastructure engineers to plan and deploy new Cloud solutions inline with the current IT strategy Onsite and remote More ❯