problem-solving. Solid documentation, organisation, and prioritisation skills. Professional, adaptable, and capable of working under pressure. Desirable: Experience delivering improved functionality to business systems. Proficiency with tools such as RemoteDesktop, Registry Editor, PowerShell scripting, Active Directory, and Microsoft Office. Familiarity with controlled change processes. Experience working with Windows Server, virtualised environments, and deployment automation tools (e.g. PDQ More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
matter expert across a defined portfolio of applications What You’ll Bring: Experience in 1st or 2nd line support within a Windows environment Good working knowledge of tools like RemoteDesktop, Active Directory, and Office 365 Strong troubleshooting and documentation skills A methodical approach and calm, customer-focused attitude Experience working to SLAs and managing your own ticket More ❯
and healthcare schemes. RESPONSIBILITIES As a First Line Support Engineer your key duties will include: Providing prompt and effective first-line technical support to clients via phone, email, and remotedesktop sessions Identifying, diagnosing, and resolving software-related problems and technical issues Assisting clients with the installation and initial configuration of software products Keeping up-to-date with More ❯
