Remote Desktop Jobs in Grantham

1 of 1 Remote Desktop Jobs in Grantham

2nd Line Software Support Technician - eCom SaaS. Hybrid

Grantham, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Remote Desktop Experience. SQL Knowledge. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:
Remote Desktop
Grantham
25th Percentile
£29,000
Median
£30,000
75th Percentile
£31,000