3 Remote Desktop Jobs in Hampshire

closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »

in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make more »

assist customers. Employ excellent problem-solving skills to resolve customer issues efficiently. Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remote desktop connections. Display a keen desire to learn and adapt to new concepts and technologies. Demonstrate a strong sense of ownership towards the more »