Desktop Engineer, Troubleshooting, Printer issues, PC issues, RemotedesktopDesktop Engineer Contract - 12 months+ - £230/day inside IR35 London - mostly onsite 9am to 5pm Role The successful candidate will provide (L1/L2 ) IT Helpdesk/Desktop Support both locally and remotely. Technical troubleshooting and resolution of end user computer hardware and software issues. … Provide on-site and remote IT troubleshooting and incident resolution support services for PC Manage individual workflow and maintain current ticket queue via IT ticketing system Understanding of IT infrastructure including networking Requirements Hands-on technical experience with Windows 10, Mac, Microsoft Active Directory, Exchange, Networking Experience with remote access and remote control tools to support remote employees. Excellent communication/interpersonal skills, ability and willingness to learn Desktop Engineer, Troubleshooting, Printer issues, PC issues, Remotedesktop McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remotedesktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with keen More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint … Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous) Basic PowerShell scripting (advantageous) RemoteDesktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
and a team of more than 150 employees, delivering high-quality solutions across the South East. Duties & Responsibilities Provide first-line IT support to users across office, site and remote locations Log and manage incidents using a ticketing system, ensuring timely resolution or escalation Deliver support via phone, remotedesktop, and in-person where necessary Configure and … Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯
Sittingbourne, Kent, South East, United Kingdom Hybrid / WFH Options
Constant Recruitment
align with user and organisational needs. Deep understanding of compliance, security, data retention, and governance in Microsoft 365. Microsoft Azure Expert in architecting and deploying solutions across: Azure Virtual Desktop (AVD) Azure-hosted services , including app hosting, database, backup, and identity services Infrastructure management (IaaS, PaaS) Hybrid/multi-cloud design DevOps and automation using ARM templates, Bicep, and … and Microsoft Enterprise Agreements Ability to advise customers and internal teams on the most efficient and cost-effective licensing models. Private Cloud Solutions/RDS Design and implementation of: RemoteDesktop Services (RDS) environments for high-performance, secure access Comparative design thinking around on-premise vs private cloud vs public cloud Expertise in building resilient, flexible environments that … support remote or hybrid workforces. Cybersecurity Solutions Practical understanding of modern security principles, including: Zero Trust architecture MDR (Managed Detection and Response) MFA (Multi-Factor Authentication) Implementation of layered defences across on-premise, hybrid, and cloud infrastructures Confidence in addressing customer concerns around data protection, threat vectors, and regulatory compliance. Backup, Disaster Recovery and Business Continuity Architect solutions using More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware … MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
Southampton, Hampshire, South East, United Kingdom
Talent Locker
skills. Excellent verbal and written communication. Proven ability to prioritise and manage multiple support tickets. Degree in IT, Business IT, or a related subject. General IT knowledge - Windows environments, remotedesktop, Microsoft Office, etc. Willingness to learn and take initiative. Ability to perform well under pressure and in a team environment. Desirable: Experience with ERP/business software More ❯