2 of 2 Remote Desktop Jobs in Peterborough

years experience in technical support or a service desk role, diagnosing and resolving customer IT issues. Practical experience troubleshooting IT systems and software, using remote support tools and ticket management systems. Ability to prioritise support requests based on urgency, business impact and agreed service levels. Strong communication and customer … VLANs, DNS, DHCP, WiFi and VPN connectivity Managing Firewalls including policy administration, diagnostic troubleshooting and updating/maintenance Endpoint management tools such as Intune Remote desktop environments and remote support tools Backup monitoring and investigating failed backups Security tools, including antivirus, endpoint protection and multifactor authentication Microsoft ...

Certification an advantage) Windows Server 2012/2016/2019/2022 Active Directory user and computer management File/Print Server management Microsoft Remote Desktop Services Microsoft365, including the following: Intune and Endpoint Management Teams Exchange on-line SharePoint on-line Entra ID Microsoft Defender Desirable Microsoft ...