4 of 4 Remote Desktop Jobs in South Wales

based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. Imaging software using ...

based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. Imaging software using ...

based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Due to the volume of applications received for positions ...

Responsibilities Deliver support via chat, email, and phone Troubleshoot software issues and escalate where needed Support onboarding, training, and best-practice usage Use remote tools to resolve customer issues Contribute to AI-assisted support tooling and automation Maintain knowledge base content and support documentation Identify trends and feedback insights … approach Comfortable working with AI-powered tools Able to work on-site daily in Cardiff Desirable: Experience in healthcare or regulated environments Familiarity with remote desktop tools Understanding of cloud systems and basic IT infrastructure Exposure to AI/automation in support environments Awareness of data protection principles ...