is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of RemoteDesktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received More ❯
Entra ID Providing user support for Sage 50 and Sage 200 systems Troubleshooting user issues on Microsoft AVD Supporting mobile device users across Android and Apple platforms Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) Assisting with basic network troubleshooting including VLAN and subnet knowledge Managing permissions within SharePoint and printer configurations What we’re … for: 3+ years of experience in an IT support role, covering both 1st and 2nd line issues Strong working knowledge of Microsoft Windows 10/11, Microsoft 365, and remote support tools Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID Good understanding of core infrastructure technologies including Active Directory, remote desktops, and More ❯
Aberdare, Rhondda Cynon Taff, Mid Glamorgan, United Kingdom
CPS Group (UK) Limited
Entra ID * Providing user support for Sage 50 and Sage 200 systems * Troubleshooting user issues on Microsoft AVD * Supporting mobile device users across Android and Apple platforms * Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) * Assisting with basic network troubleshooting including VLAN and subnet knowledge * Managing permissions within SharePoint and printer configurations ________________________________________ What we're … for: * 3+ years of experience in an IT support role, covering both 1st and 2nd line issues * Strong working knowledge of Microsoft Windows 10/11, Microsoft 365, and remote support tools * Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID * Good understanding of core infrastructure technologies including Active Directory, remote desktops, and More ❯
or GeoSCADA Expert. Experience with comparable software packages may be considered on a case-by-case basis. Basic understanding of networking technologies, ethernet-based industrial communication protocols, Microsoft Server, RemoteDesktop, Active Directory. Demonstrated experience with project or program management processes, methodologies, and tools. Strong written and verbal communication skills, with the ability to engage effectively with all More ❯
