6 of 6 Remote Desktop Jobs in the Thames Valley

/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote troubleshooting using RMM tools. Occasionally visit client sites for hardware or network issues. Create, modify, and disable user accounts in Active Directory and Microsoft 365. Manage … maintain security compliance. Maintain accurate records of fixes, configurations, and client environments. Update knowledge base articles for common issues. Skills & Experience: Operating Systems: Windows (desktop & server), macOS Networking Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup ...

Online, DLP, MDM). Strong troubleshooting abilities and root-cause analysis skills. Desirable Exposure to additional cloud platforms (AWS, Google Cloud). Experience with remote desktop technologies such as VDI, AVD, Citrix or Terminal Services. Knowledge of storage technologies (iSCSI, SAN, NAS). Scripting experience, preferably PowerShell. Networking ...

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies ...

. Proficient in VMware vSphere and Microsoft Hyper-V administration. Experience supporting Microsoft infrastructure services such as Active Directory , DNS , and Remote Desktop Services (RDS) . Understanding of e-commerce or high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues ...

+ bonus + benefits based on experience SC cleared (or prepared to go through clearance) Onsite requirement at Central London Office Tuesday to Thursday, Remote working from home Monday & Friday 08:30 – 17:30 Key Responsibilities Technical Support: Provide Level 1, 2 & 3 technical support for Google Workspace environment … necessary. Network and Connectivity Support: Capability to diagnose and resolve network connectivity issues, including LAN, Wi-Fi, VPN, and other network-related problems. Ensure remote workers have proper access to company resources, including VPN setup, remote desktop tools, and cloud-based systems. Provide expert assistance with setup ...

tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards …/LV power electronics including inverters/converters/Transformers Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with BS7671 ...