2 of 2 Remote Desktop Jobs in the East of England

like to hear from you. What youll be doing: Acting as a first point of contact for users by phone, email, chat and remote support Delivering 1st line and 2nd line IT support across desktops, users, networks, devices and office systems Troubleshooting and resolving issues efficiently, with clear updates … users What were looking for: Were interested in people who are capable, proactive, organised and user-focused. You should have experience in a helpdesk, desktop support or IT support role, with a solid grounding in some or most of the following: 1 st line and 2nd line IT support ...

like to hear from you.What you’ll be doing:Acting as a first point of contact for users by phone, email, chat and remote supportDelivering 1st line and 2nd line IT support across desktops, users, networks, devices and office systemsTroubleshooting and resolving issues efficiently, with clear updates throughoutEscalating issues … usersWhat we’re looking for:We’re interested in people who are capable, proactive, organised and user-focused.You should have experience in a helpdesk, desktop support or IT support role, with a solid grounding in some or most of the following:1st line and 2nd line IT supportMicrosoft Word ...