London and high-profile Health Care Providers across England , delivering high-quality IT support and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include: Managing helpdesk tickets and providing remotedesktop support. Visiting client sites across England to resolve IT issues … Active Directory. Networking: DNS, DHCP, TCP/IP, routers, switches. Experience setting up Internet routers and UniFi access points . Conducting Wi-Fi surveys and troubleshooting connectivity issues. Remotedesktop and ticketing systems. Running or testing CAT6 cabling . Training provided on Hyper-V and VMware for virtualisation environments. Certified training opportunities available in other areas depending on More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Precise Placements
Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT professional who … hardware repairs and upgrades. Excellent communication and interpersonal skills. Self-motivated with strong organisational and problem-solving abilities. Preferred Qualifications & Experience Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation. Experience with scripting or automation (PowerShell, Bash, Python). Knowledge of cloud platforms and virtualization technologies (Azure, VMware, Hyper-V). Experience supporting remote users and using remotedesktop tools. Additional Information Full-time, onsite position based in Wickford, Essex , with travel to client sites as required. Occasional travel to other UK locations may be necessary. Candidates must have the right to work in the UK without sponsorship. More ❯
Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP … Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft RemoteDesktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain … network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and RemoteDesktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL, or Access More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) RemoteDesktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) RemoteDesktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯
infrastructure. You'll also liaise with vendors, participate in project rollouts, and ensure our hospitality clients remain operational 24/7 Key Responsibilities · Provide advanced technical support via phone, remote tools, and occasional on-site visits. · Diagnose and resolve issues related to Windows servers, desktops, networks, and hospitality-specific applications. · Escalate complex problems to 3rd line or vendor support … . · Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). · Experience with Microsoft 365 (Exchange, Teams, SharePoint, Azure AD). · Experience with RMM tools, ticketing systems, and remotedesktop software. · Clear communication skills with a customer-focused attitude. · Ability to prioritize and manage multiple tasks under pressure. · Based in Greater London · Driving license and passport required More ❯
to helping our customers tackle complex challenges such as terrorism, smuggling, and trade fraud, supported by expert teams and industry-leading innovation. Role Summary We are seeking a skilled Desktop Support Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktop support across all EMEA locations, ensuring smooth … software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktop support availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Required Skills & Experience: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer More ❯
WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo RemoteDesktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will More ❯
solving and organisational skills. Proven ability to work under pressure and meet SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as RemoteDesktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with change management processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting). More ❯
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
VolkerWessels Uk
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
Stroud, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remotedesktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure … from modern, spacious offices in central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case of callouts (during daytime hours). More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
essential applications and systems. You will work within a Windows environment, managing incidents, implementing system changes, and supporting upgrades in line with ITIL best practices. The role is primarily remote with 1 day a week required onsite at my client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with … communication skills. Ability to work under pressure and adapt to changing priorities. Good documentation skills and a proactive approach to knowledge sharing. Desirable Skills Experience with tools such as RemoteDesktop, Registry Editor, PowerShell, and Active Directory. Familiarity with Windows Server, automation tools (e.g., SCCM, Intune), and scripting. Understanding of ITIL processes and change management. More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remotedesktop systemSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience• Experience of supporting IT within a manufacturing environment• Strong communication and interpersonal skills More ❯
and problem-solving mindset. Willingness to learn and adapt to new technologies. Proficient in troubleshooting Windows operating system. Familiarity with M365, Active Directory, and basic networking concepts. Knowledge of remotedesktop tools and IT Service Management tools. More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Tank Recruitment
skills. Solid knowledge of Terraform, Ansible, GitHub, and Web Application Firewalls. Desirable Skills Experience with some of the following would be advantageous: SQL Server, Windows Server, Active Directory, DNS RemoteDesktop Services, IIS/Nginx, Linux Server IDS/IPS, PowerShell, Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI, especially when applied to Infrastructure as More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring – Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools – eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and RemoteDesktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
matter expert across a defined portfolio of applications What You’ll Bring: Experience in 1st or 2nd line support within a Windows environment Good working knowledge of tools like RemoteDesktop, Active Directory, and Office 365 Strong troubleshooting and documentation skills A methodical approach and calm, customer-focused attitude Experience working to SLAs and managing your own ticket More ❯
To provide end-user technical support via email, telephone, remotedesktop and on-site. To also assist the other members of the IT team in day to day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent communication skills as well. Role Active directory administration, setting … diagnose technical issues Working both under own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training More ❯