IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RemoteDesktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication … support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect RemoteDesktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯
London and high-profile Health Care Providers across England , delivering high-quality IT support and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include: Managing helpdesk tickets and providing remotedesktop support. Visiting client sites across England to resolve IT issues … Active Directory. Networking: DNS, DHCP, TCP/IP, routers, switches. Experience setting up Internet routers and UniFi access points . Conducting Wi-Fi surveys and troubleshooting connectivity issues. Remotedesktop and ticketing systems. Running or testing CAT6 cabling . Training provided on Hyper-V and VMware for virtualisation environments. Certified training opportunities available in other areas depending on More ❯
Engineer Contract | Inside IR35 | London We're looking for a hands-on engineer to join our organisation within the OFFICIAL Capability Centre. You'll help shape the future of remotedesktop services, cloud platforms, and SaaS delivery - with a focus on Azure Virtual Desktop and Citrix. This isn't just support - it's about solving complex problems … driving innovation, and mentoring others in a high-impact environment. Key Responsibilities: Design and evolve remotedesktop and cloud services. Assess organisational needs and develop scalable technical solutions. Collaborate across teams to improve device and service management. Review and refine content to align with Windows best practices. Share knowledge and support team development. What You'll Bring: Strong … experience with Azure Virtual Desktop (AVD) + Nerdio and/or Citrix. Deep knowledge of Azure (Entra, Networking, Firewall, DNS). CI/CD pipelines (ideally Azure DevOps) and IaC (Terraform preferred). PowerShell scripting expertise. Intune MDM and configuration profile experience. RSAT tools, Active Directory, and GPO familiarity. Application deployment and package management skills. Clear documentation and architecture More ❯
Watford, Hertfordshire, South East, United Kingdom
Langley James Limited
configuring a new Domain Controller (DC). 4.Mail Server Transition: Migrating the existing mail system to a new Kerio Mail Server deployment. 5.User Access: Setting up and configuring new RemoteDesktop Services (RDS) and application servers for the user base. 6.Documentation: Providing full, detailed documentation of the new environment and processes. Required Skills & Experience Essential Transport: Must possess … Direct experience implementing and migrating data to Kerio Connect (Kerio Mail Server) is highly advantageous. Networking/Directory: Strong knowledge of Domain Controller setup, DNS, DHCP, and Group Policy. Remote Access: Proven ability to configure and secure RemoteDesktop Services (RDS) environments. Highly Beneficial: Practical experience with Linux server environments will be a significant advantage. Contractor Mindset More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Contract Personnel Limited
Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, RemoteDesktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯
St Ives, Cambridge, Cambridgeshire, United Kingdom
Contract Personnel Limited
Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, RemoteDesktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect RemoteDesktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯
Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP … Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft RemoteDesktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
Redhill, Surrey, South East, United Kingdom Hybrid/Remote Options
Cloud2Me
knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/RemoteDesktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) RemoteDesktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) RemoteDesktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯
heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support … calm, clear, confident Ability to juggle priorities without losing focus Experience supporting organisations of roughly 20–500 users Full UK driving licence Technical Skills You'll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remotedesktop solutions Qualifications More ❯
Stroud, Gloucestershire, South West, United Kingdom Hybrid/Remote Options
LM RECRUITMENT SOLUTIONS LTD
analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remotedesktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure … from modern, spacious offices in central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case of callouts (during daytime hours). More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remotedesktop systemSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience• Experience of supporting IT within a manufacturing environment• Strong communication and interpersonal skills More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management - experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support - Win10 & MacOS Device Management & Monitoring - Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools - eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
with structured training, giving you the skills, confidence, and knowledge to become a qualified IT Support Technician. Role Provide first-line technical support to clients via phone, email, and remotedesktop tools. Log and manage all support requests through the company’s help desk system. Diagnose and troubleshoot issues related to hardware, software, and networking. Set up and More ❯
Castle Donington, Leicestershire, United Kingdom Hybrid/Remote Options
AFI group of companies
. Requirements Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Derby, Castle Donington, Leicestershire, United Kingdom Hybrid/Remote Options
AFI group of companies
. Requirements Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Derby, Derbyshire, England, United Kingdom Hybrid/Remote Options
AFI group of companies
Essential Skills Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
QA
with structured training, giving you the skills, confidence, and knowledge to become a qualified IT Support Technician. Responsibilities: Provide first-line technical support to clients via phone, email, and remotedesktop tools. Log and manage all support requests through the company’s help desk system. Diagnose and troubleshoot issues related to hardware, software, and networking. Set up and More ❯
infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remotedesktop tools. Your background: Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Alexander Mae (Bristol) Ltd
Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and RemoteDesktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of More ❯