in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software BAU tasks, second-line ticket resolution, and remotedesktop support. Additionally, the candidate will participate in Tech Bar services five times a week on a rotational basis. Your Responsibilities * Collaborate with … rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. * Troubleshoot and resolve second-line tickets efficiently. * Deliver remotedesktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have … Active SC Clearance * Proven experience in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in software troubleshooting and second-line support. * Experience in remotedesktop support and ticket management systems. * Ability to communicate effectively with users and More ❯
Infrastructure Management: Manage, maintain, and support a range of infrastructure systems, including MSSQL, VMware, and Windows Server environments. Oversee Microsoft Office 365, server and desktop operating systems, ensuring systems are fully operational and secure. Virtualisation & Remote Solutions: Manage virtualisation platforms (VMware, Hyper-V) and support virtual desktop infrastructure (VDI). Implement and troubleshoot remotedesktop applications and help desk software, ensuring smooth remote access for users. Network & Security: Administer network and wireless technologies, monitoring system performance, and resolving network issues to ensure high availability. Implement IT security solutions, including firewalls, anti-virus, and … infrastructure at all times. Key Skills & Qualifications Technical Skills: Strong experience with VMware, and Windows Server environments. Proficient with Microsoft Office 365, server and desktop operating systems. Hands-on experience with virtualisation (VMware, Hyper-V) and VDI. Solid understanding of networking and wireless technologies (LAN/WAN, DNS, DHCP More ❯
Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services. • Advanced knowledge of the Windows Server operating system. Features such as RemoteDesktop Server, RemoteDesktop Server Farms, Terminal Services, and other advanced windows features are required. • Advanced knowledge of Virtual Machine hosting … protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users. • Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience) Advantageous Skills • Hire Industry experience. • Point-of-Rental Software end More ❯
in Windows buildout. Experience with Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM, etc. Familiarity with ITSM ticketing tools such as Ivanti, ServiceNow, etc. Remotedesktop connectivity applications and Windows end point support. Administer and provide User account provisioning. Document and manage problems and work requests using the … and instant messages; create tickets and assign work orders/incidents to appropriate support teams. Diagnose problems through discussions with users, providing level 1 remotedesktop support. Install desktop applications and software. Work experience with SCCM patch deployments and SCOM monitoring tools. Knowledge of scripting. Highly self More ❯
are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support … IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remotedesktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and … maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates, and software packages. Work with the IT team to resolve and escalate issues as needed. Perform routine system audits and ensure systems are up-to-date and secure. Provide end-user training and technical documentation where More ❯
are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support … IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remotedesktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and … maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the IT team to resolve and escalate issues as needed. Perform routine system audits and ensure systems are up-to-date and secure. Provide end-user training and technical documentation More ❯
We are actively seeking a detail-oriented DesktopEngineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient … desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive … experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install, configure, and maintain More ❯
Vertu House Team Valley Gateshead Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working … about what you do. You Will Be Experienced With The Following Skills A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: Active Directory/Domain Environments. Microsoft Outlook/… platforms. Networking(LAN/WAN, TCP/IP, VPN Access etc). Internet access and restrictions, set-up, trouble shooting, reporting. Remotesupport tools including RemoteDesktop, VNC applications. Printers, scanners, wireless network devices. Microsoft Office Applications including Office 365. An understanding of motor retail manufacturer systems & interfaces would More ❯
Job Description Do you have experience providing IT support using remotedesktop tools? Do you have an excellent working knowledge of MS Office 365? Are you able to problem solve and think on your feet? Do you have excellent communication and interpersonal skills? We are looking for an … experience with Windows 7/10 applications. Excellent troubleshooting and customer service skills. Strong written and verbal communication skills. Experience providing IT support using remotedesktop tools. Ability to work independently in a rotational shift pattern. About us Watches of Switzerland Group is a FTSE-250 retail company More ❯
team spread across multiple sites, dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites. Ensure that incidents reported to the service … desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remotedesktop tools or physical attendance, should the need arise. Your Duties and Responsibilities Responsible for support of all MBA staff in their use of MBA IT systems, including PCs, laptops, and mobile More ❯
team spread across multiple sites, dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites. Ensure that incidents reported to the service … desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remotedesktop tools or physical attendance, should the need arise. Your duties and responsibilities in this role will consist of: To be responsible for support of all MBA staff in their use of More ❯
Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs … Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, RemoteDesktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile … system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office Suite, Active Directory, Citrix, VDI, and Exchange. Familiarity with endpoint security software More ❯
Administration and configuration of Windows Server 2012R2 and above. Network administration and configuration (DHCP, DNS, VPN, TCP/IP). Configuration and maintenance of RemoteDesktop and Azure Virtual Desktop environments. Providing technical guidance adhering to best practice for both clients and internal staff. Project delivery, project … learn and stay current with developing technologies within the Microsoft ecosystem is essential. Nice to have (but not essential): Experience maintaining & troubleshooting Azure Virtual Desktop environments, including FSLogix configuration, Azure networking, and Azure VM maintenance. Teams Telephony Experience (Calling Plan, Direct Routing, or Operator Connect). Experience with configuring More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remotedesktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer … resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide … support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional More ❯
1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services … RemoteDesktop Service Host PC/Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable More ❯
London, England, United Kingdom Hybrid / WFH Options
RMT Technology Ltd
Server 2016/2019/2022 & Active Directory- Installation and configuration Storage – Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services – Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Network troubleshooting at 3rd line; Configure, support and … maintain WAN and LAN networking, Routers and Firewalls Endpoint Support – Experience with Windows desktop, application, tablet and mobile device support Configure, support and maintain Juniper firewalls, hardware support (PC, Servers and printers) Configure, support and maintain VPN solutions and knowledge of virtual desktop/server technologies including VMware More ❯
Network and Infrastructure Manager. Main duties will be to maintain, secure & develop the IT infrastructure, to ensure the continued provision of secure network, cloud & remote resources required across the organisation with minimal downtime. To provide and secure a multi-layered infrastructure to support multiple business models To provide technical … networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users to perform their daily job functions to the optimum level. To manage the MIS ServiceDesk. Responsible for the configuration … Advanced knowledge of Microsoft Windows Server Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS. Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed). Advanced knowledge of Windows Server (e.g. 2019/2025). RemoteDesktop services More ❯
Network and Infrastructure Manager. Main duties will be to maintain, secure & develop the IT infrastructure, to ensure the continued provision of secure network, cloud & remote resources required across the organisation with minimal downtime. To provide and secure a multi-layered infrastructure to support multiple business models To provide technical … networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users to perform their daily job functions to the optimum level. To manage the MIS ServiceDesk. Responsible for the configuration … Advanced knowledge of Microsoft Windows Server Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS. Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed). Advanced knowledge of Windows Server (e.g. 2019/2025). RemoteDesktop services More ❯
knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. … manner , including VIP Support Users Maintain good working relationship with key stakeholders and support teams Troubleshoot known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories Troubleshoot known and unknown software issues related to Windows platforms Build and deploy PCs, patch network points, troubleshoot … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team More ❯
B1, Birmingham, West Midlands (County), United Kingdom
Khuda Technology
Desktop Support Engineer Salary: Upto 38k Location: Solihull (Onsite) Contract: Permanent At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to … join a dynamic and growing team, supporting end-users in a professional and fast-paced environment. As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users. Responsibilities … Deliver face-to-face and remotedesktop support to internal users. Troubleshoot and resolve hardware, software, printer, and network-related issues. Build, configure and deploy desktops, laptops, and mobile devices. Support Office 365, Windows 10/11, and common business applications. Escalate unresolved issues to the appropriate internal More ❯
Extensive Trouble Shooting experience. System & software support role of IT Windows Server & Windows Exchange 2016 experience WDS, VAMT and SCCM. File Server, SQL Server, RemoteDesktop Services and Remote Application Services with IIS, Command Line Interface and Power-Shell scripting knowledge. Active Directory knowledge. Experience implementing Group … Policy Management. Expertise in Networking Infrastructure – TCP/IP, DHCP, DNS, RRAS, WAN, RDP, Remote Management, Static Routes, Managed Switches (ideally CISCO trained), Firewalls CCNA or CCNP. Windows 10 Administrator & Microsoft Exchange 2016 experience particularly around Availability Groups and Client Access Servers. Ability to prepare and maintain manuals and More ❯
WSUS, DFS GPOs, Office 365 (SharePoint, Teams, Exchange Online), Mail & Web filtering tools, Windows Server & Exchange, VPN applications (Microsoft Direct Access, Always On VPN), RemoteDesktop Services, Backup and recovery tools (Microsoft DPM), Antivirus (Sophos, Windows Defender), Microsoft SQL Server, Microsoft SCCM. The post holder will have managerial More ❯
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Razorblue Group Ltd
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
