1 to 25 of 26 Remote Desktop Jobs in England

escalations . Career progression, technical training, and exposure to enterprise-level cloud infrastructure are all available as part of this role. Job Spec: Remote and Onsite Project Delivery: Implementation, configuration and support expertise with the following: Microsoft Hyper-V and failover clustering. Networking and firewalls (VLAN … . Hardware and physical server builds (CPU, RAM, Disk, Storage). Windows Server builds including domain controllers, remote desktop services, remote desktop gateway, group policy. Ability to troubleshoot Windows server performance. Skills and Qualifications: 5 years of technical experience Strong understanding Windows Server, and Hyper ...

. 4.Mail Server Transition: Migrating the existing mail system to a new Kerio Mail Server deployment. 5.User Access: Setting up and configuring new Remote Desktop Services (RDS) and application servers for the user base. 6.Documentation: Providing full, detailed documentation of the new environment and processes. Required Skills & Experience … data to Kerio Connect (Kerio Mail Server) is highly advantageous. Networking/Directory: Strong knowledge of Domain Controller setup, DNS, DHCP, and Group Policy. Remote Access: Proven ability to configure and secure Remote Desktop Services (RDS) environments. Highly Beneficial: Practical experience with Linux server environments will ...

support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution … maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools ...

Microsoft’s core business applications and operating systems. Technical support at a basic network level: WAN and LAN connectivity, routers, firewalls, and IT security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond ...

/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote troubleshooting using RMM tools. Occasionally visit client sites for hardware or network issues. Create, modify, and disable user accounts in Active Directory and Microsoft 365. Manage … maintain security compliance. Maintain accurate records of fixes, configurations, and client environments. Update knowledge base articles for common issues. Skills & Experience: Operating Systems: Windows (desktop & server), macOS Networking Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup ...

Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … Engineer to join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing ...

Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … Engineer to join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing ...

improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium. Where you'll be working: Looking for Desktop Support Engineer It is a dispatch or backfill for Plymouth, England, Band 2 engineer. No Sponsorship provided for this role. Required Exp. -4+ … Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls ...

Online, DLP, MDM). Strong troubleshooting abilities and root-cause analysis skills. Desirable Exposure to additional cloud platforms (AWS, Google Cloud). Experience with remote desktop technologies such as VDI, AVD, Citrix or Terminal Services. Knowledge of storage technologies (iSCSI, SAN, NAS). Scripting experience, preferably PowerShell. Networking ...

taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive … Ability to juggle priorities without losing focus Experience supporting organisations of roughly 20500 users Full UK driving licence Technical Skills Youll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remote ...

point of contact for complex technical issues that are escalated from the 24/7 Service Desk, ensuring issues are resolved efficiently and effectively. Remote Team Collaboration Provide on-site support for remote teams, including Networking and Intel, as needed, to facilitate the smooth operation of remote … combinations of education and experience will also be considered. Technical Skills Hardware Support Demonstrate proficiency in supporting a wide variety of hardware, including Windows desktop and laptop PCs, Wyse terminals, office and label printers, and mobile devices such as iPhones, Android smartphones, mobile scanners, and handheld terminals. Communications & Connectivity ...

their end users. Key responsibilities: Responsible for management of Microsoft 365 and Azure cloud services, support Windows-based web and business applications, manage Remote Desktop Services (RDS) and RemoteApp, oversee DNS, SSL/TLS certificate management, handle all backups, updates, patching, and security maintenance, ensure system performance, availability … Computer Science or relevant certifications Solid skills across Windows Server, Linux, Azure, networking, and VMware/Hyper-V and SQL. Strong knowledge across Remote Access, Web Tech, Databases, Networking and Storage Manage compliance i.e. ISO 27001 and GDPR. A team-oriented mindset with problem-solving ability and excellent communication ...

their end users. Key responsibilities: Responsible for management of Microsoft 365 and Azure cloud services, support Windows-based web and business applications, manage Remote Desktop Services (RDS) and RemoteApp, oversee DNS, SSL/TLS certificate management, handle all backups, updates, patching, and security maintenance, ensure system performance, availability … Computer Science or relevant certifications Solid skills across Windows Server, Linux, Azure,networking, and VMware/Hyper-V and SQL. Strong knowledge across Remote Access, Web Tech, Databases, Networking and Storage Manage compliance i.e. ISO 27001 and GDPR. A team-oriented mindset with problem-solving ability and excellent communication ...

Duration: 6 MONTHS Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies ...

Connect, SharePoint Online, DLP, MDM. Strong troubleshooting and root cause analysis capabilities. Desirable Skills Exposure to alternative cloud platforms (AWS, Google Cloud) Experience with remote desktop technologies (VDI, AVD, Citrix, Terminal Services) Strong storage knowledge (iSCSI, SAN, NAS) PowerShell scripting capabilities Networking certifications (e.g., CCNA, Network+) Experience with ...

commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops … central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case ...

NLB. Proficient in VMware vSphere and Microsoft Hyper-V administration. Experience supporting Microsoft infrastructure services such as Active Directory, DNS, and Remote Desktop Services (RDS). Understanding of e-commerce or high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues ...

Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remote desktop systemSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience• Experience of supporting IT within a manufacturing environment ...

Software Support Engineer to join a forward-thinking organisation where you’ll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you’ll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working … expand your skills, contribute to new features, and help shape processes. What You’ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software ...

Software Support Engineer to join a forward-thinking organisation where you'll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you'll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working … expand your skills, contribute to new features, and help shape processes. What You'll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software ...

such Microsoft Entra (formerly AAD), Okta, Ping One, Auth0, etc. Strong experience with authentication protocols including OAuth, OIDC, SAML, etc. Experience with PAM and Remote Desktop Solutions (CyberArk, Keeper, Venn, Zscaler, Global Protect, etc.) IGA solutions and deployments (SailPoint, Saviynt, Oracle, etc.) Integrating security systems via API, etc. ...

skills, confidence, and knowledge to become a qualified IT Support Technician. Role Provide first-line technical support to clients via phone, email, and remote desktop tools. Log and manage all support requests through the company’s help desk system. Diagnose and troubleshoot issues related to hardware, software ...

skills, confidence, and knowledge to become a qualified IT Support Technician. Responsibilities: Provide first-line technical support to clients via phone, email, and remote desktop tools. Log and manage all support requests through the company’s help desk system. Diagnose and troubleshoot issues related to hardware, software ...

start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote … required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade ...

Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and Remote Desktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies ...