role in ensuring smooth day-to-day operations for both employees and production teams, all utilizing the client's studio technology and applications. Please note: This is NOT a remote position. The role is ON-SITEand requires regular travel to multiple site locations. Responsibilities Serve as the primary on-site technical point of contact for studio employees and production … all user-facing issues, with a focus on minimizing downtime in active productions. Proactively troubleshoot, diagnose, and resolve issues involving macOS, Windows, and Linux systems. Support and maintain virtual desktop infrastructure (VDI) and remotedesktop technologies. Communicate effectively with production and departmental teams to assess IT needs and provide solutions. Monitor systems and services for reliability and …/or production support role within a production, broadcast, or post-production environment. Strong working knowledge of macOS, Windows, and Linuxsystems. Familiarity with helpdesk ticketing systems, automation tools, and remote management applications. Understanding of virtual desktop infrastructureand remotedesktop solutions. Excellent time management skills and the ability to prioritize multiple issues simultaneously. Ability to work effectively More ❯
for technology and the desire to develop their own skillset. Key responsibilities: (Please note that this list is not exhaustive) - Answer incoming calls. - Provide 2nd Line customer facing and remote support structure. - Provide internal IT support when required. - Helpdesk and incident management. - PC and server configuration. - Firewall configuration and troubleshooting. - Daily system checks including backup monitoring and reporting. - Proactively … Working Knowledge of Active directory, Group Policies, DNS, DHCP troubleshooting and administration. - Microsoft Exchange/Exchange Online. - Microsoft Office 365 - Fundamentals of standalone Office 365 and Azure Sync environments. - RemoteDesktop Servers. - Desktop Support - Windows/Mac/RemoteDesktop Session/RDS Farms. - Networking protocols including TCP/IP. - Excellent communication skills and the More ❯
for technology and the desire to develop their own skillset. Key responsibilities: (Please note that this list is not exhaustive) - Answer incoming calls. - Provide 2nd Line customer facing and remote support structure. - Provide internal IT support when required. - Helpdesk and incident management. - PC and server configuration. - Firewall configuration and troubleshooting. - Daily system checks including backup monitoring and reporting. - Proactively … Working Knowledge of Active directory, Group Policies, DNS, DHCP troubleshooting and administration. - Microsoft Exchange/Exchange Online. - Microsoft Office 365 - Fundamentals of standalone Office 365 and Azure Sync environments. - RemoteDesktop Servers. - Desktop Support - Windows/Mac/RemoteDesktop Session/RDS Farms. - Networking protocols including TCP/IP. - Excellent communication skills and the More ❯
Server, including Active Directory, Group Policies, DNS, DHCP troubleshooting, and administration. Experience with Microsoft Exchange/Exchange Online. Knowledge of Microsoft Office 365 and Azure Sync environments. Familiarity with RemoteDesktop Servers. Support skills for Windows, Mac, RemoteDesktop Sessions, and RDS Farms. Understanding of networking protocols such as TCP/IP. Excellent communication skills to … Background in the tech or ISP sectors. Desired Skills: Knowledge of CRM/ERP systems like Oracle or Salesforce. The right candidate: Answers incoming calls effectively. Provides first-line remote and customer-facing support. Offers internal IT support when needed. Manages helpdesk tickets and incidents. Performs troubleshooting on PCs, firewalls, and servers. Conducts daily system checks, including backups. Delivers More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: RemoteDesktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remotedesktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software More ❯
have a comprehensive understanding and operational experience across various IT domains, including but not limited to Intune, SharePoint, VPN client; MS Defender; BitLocker, O365/Teams admin console, SCCM, remotedesktop solutions, Citrix, VPNs, workstation building, mobile environments (Android and iOS), Windows and MacOS support, meeting rooms technology , users or devices management in AD or Azure-AD, and … services, including Exchange Online, SharePoint Online, and Teams, through the admin console. Utilize Microsoft System Center Configuration Manager (SCCM) for software deployment, patch management, and inventory tracking. Provide remote support to end-users using tools like TeamViewer, AnyDesk, Windows Remote Assistance, and Windows Remote Desktop. Demonstrate familiarity with Citrix technologies, including XenApp and XenDesktop, for virtualization and … remote access solutions. Configure and maintain virtual private networks (VPNs) for secure remote access to corporate networks. Build and deploy workstations using SCCM with PXE Protocol or Intune enrollment process. Support Android and iOS devices in an enterprise environment, including configuration and troubleshooting. Provide technical support for both Windows and MacOS environments, including hardware and software troubleshooting. Manage More ❯
existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 and above. Network administration and configuration (DHCP, DNS, VPN, TCP/IP). Configuration and maintenance of RemoteDesktop and Azure Virtual Desktop environments. Providing technical guidance adhering to best practice for both clients and internal staff. Project delivery, project scoping, and IT Roadmap development. … evolves, a strong willingness to learn and stay current with developing technologies within the Microsoft ecosystem is essential. Nice to have (but not essential): Experience maintaining & troubleshooting Azure Virtual Desktop environments, including FSLogix configuration, Azure networking, and Azure VM maintenance. Teams Telephony Experience (Calling Plan, Direct Routing, or Operator Connect). Experience with configuring and delivering Microsoft security solutions More ❯
workplace where inclusivity, diversity, equity, and collaboration are more than just buzzwords - they're the foundation of everything we do. Whether you're based in the office, hybrid, or remote, you'll be part of a supportive team where your voice matters and your work makes a real impact. We want everyone here to feel proud of what we … tight deadlines Technical Skills: Windows Server (Apply online only)), Microsoft 365, Azure Linux OS knowledge Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls, Routing Virtualisation: Hyper-V, VMware, Nutanix RemoteDesktop Services, Azure Virtual Desktop Active Directory, Exchange, SQL Server Storage solutions (NAS, SAN, iSCSI, Fibre Channel More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list … with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including RemoteDesktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies More ❯
a broad range of technical expertise to join the team. for a 6 month contract This is an INSIDE IR35 Position Key skills 2nd line support experience support Virtual Desktop environments, handle tickets that are escalated, handling queries and issues Strong problem-solving ability Experienced with supporting users with VMWare, Virtual Desktop and Citrix issues RemoteDesktopMore ❯
Global Enterprise Partners is seeking an experienced ICT Site Services Engineer to provide hands-on and remote support across desktop, laptop, mobile, and infrastructure environments. This role is key to maintaining high service standards, ensuring hardware/software compliance, and supporting users across all levels of the organization. Requirements: Strong experience supporting Windows 11 desktops/laptops, printers … and mobile devices (iOS/Android). Proficiency in Office 365, Active Directory, and remotedesktop tools. Solid understanding of LAN infrastructure, cabling, and telephony support. Experience with patch management, encryption, and endpoint protection tools (e.g., MECM, Crowdstrike). Skilled in diagnosing and resolving complex hardware/software issues. Familiarity with asset management and license tracking. Details: Start More ❯
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps … experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. RemoteDesktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. More ❯
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH(phone number removed) To apply for this role or More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum Hybrid + Additional leave + Life ins
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH(phone number removed) To apply for this role or More ❯
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH260409 To apply for this role or for to be More ❯
as an IT Infrastructure Support Engineer or similar role, with a strong understanding of computer systems, networks, and peripherals. Hands-on experience with Microsoft Office, Windows, Active Directory, and remotedesktop support tools. An excellent understanding of networking concepts, including TCP/IP, DNS, DHCP, and LAN/WAN/WIFI technologies (Aruba preferred). An excellent knowledge More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
Description Senior Technical Service Engineer (Desktop) Location: Whiteley, Hampshire We're ready for you to unleash your potential! Role Overview As a Senior Technical Service Engineer, you will provide day-to-day desktop support (software and hardware) and assist remote and local users across the UK & EMEAI. You will ensure timely and efficient problem resolution while maintaining … Ensure quality assurance and support Client Services-related projects Undertake ad-hoc assignments, such as reporting and site visits What does Leidos need from me? Extensive experience as a Desktop Support Engineer Potential to deputise for the Client Services Team Leader Working with SCCM Lead overseeing software deployment and patch management, ensuring service continuity Manage corporate IT stock and … communication skills Confident, self-motivated, and positive attitude Ability to prioritise individual objectives Understanding of ITIL principles Technical Skills Proficient with Windows Operating Systems Understanding of networking Experience with RemoteDesktop and Microsoft services (M365) Previous experience in a technical support role, ideally second line/customer-facing It would be great if you held the following (but More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
a team of engineers working in shifts to maintain 24/7 coverage Essential Skills/Experience Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Supporting e-commerce websites or similar systems , with thousands of daily users and a zero-downtime expectation (systems run 24/7) Familiar with More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , RemoteDesktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal More ❯
ll need Proven IT support experience or a similar role Strong knowledge of Windows & Mac OS, network protocols, and troubleshooting Experience with Microsoft Office Suite, Active Directory, Intune and remotedesktop tools Confident with hardware setup & configuration (PCs, printers, networking devices) Excellent communication & problem-solving skills Ability to manage multiple tasks under pressure High attention to detail and More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
the end user experience and taking this forward with senior colleagues via suggestions and recommendations TECHNICAL SKILLS Strong working knowledge of Microsoft 365 Working knowledge of Microsoft Azure including RemoteDesktop Services Working knowledge of Microsoft technologies - Server/Exchange/Active Directory Knowledge of security technologies and toolsets Knowledge of networking infrastructure - LAN/WAN/DNS More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯