2 of 2 Remote Desktop Jobs in the North West

description: The Technology Support Specialist II is an integral part of Lathams Technology & Information Services team. This role will be responsible for resolving desktop, notebook, and remote computing issues, while providing support to desktops, notebooks, hardware, and customer related services, as well as providing support to printers, Multi … assistance to end users for firm-approved applications using a variety of different methods and applications, including Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on desktop and notebook computers, printers, monitors, and peripheral hardware ...

Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture ...