We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all … best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop OS, Windows 7/8/10/11 RemoteDesktop Services experience such as VDI Experience of migrations Good understanding of network infrastructure Design and implementation More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Technology is the perfect place to start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. … driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English … Benefits: £14,722 per annum Monday to Friday, 9:00am 5:30pm. 28 days holiday (including bank holidays). Company phone and laptop. Travel reimbursement for client visits. Hybrid remote/on-site working. Pension scheme. Ongoing training and development opportunities. Your Training with Baltic Apprenticeships Through Baltic Apprenticeships Level 3 programme, youll build a solid foundation in IT More ❯
Employment Type: Advanced apprenticeships, Work From Home
United Kingdom, Land Gate, Greater Manchester Hybrid / WFH Options
Morson Talent
database/historian systems using SQL scripting. Experience with networked control systems, centralised management and distributed server/client systems with thick & thin clients. Experience with Virtual Machines and RemoteDesktop Applications. Experience with OT Cyber Security and the development of cyber secure designs. Experience in delivering in accordance with Sellafield Ltd Mgmt. System (V-Model). Awareness More ❯