Technical Support Engineer
Basildon, England, United Kingdom
C4S Search Ltd
to be working with a Managed Service Provider. Salary: £26,000 - £33,000 About the Job: Address issues as assigned by the Technical Support Manager. Conduct onsite support, installations, and troubleshooting when remote solutions are not feasible. Resolve support tickets and incidents promptly, adhering to agreed SLA timelines. Execute installations of infrastructure, computers, servers, and software. Perform daily checks on … customer infrastructure, backups, and monitoring, taking necessary actions. Participate in various IT projects. Contribute to the internal escalation process by providing help and assistance to support staff as needed. About You: Strong Microsoft Windows Server (2016, 2019, and 2022) Active Directory, DNS, DHCP Administration Experience with configuring and administering MS Office 365 SharePoint migrations and adoption SQL Server Administration and … troubleshooting Windows 10/11 administration and troubleshooting, along with Windows 10 to 11 migrations Antivirus (BitDefender) Advanced Networking skills - Switch configuration, diagnosing faults, VLAN, VPN, RADIUS (UniFi experience is preferable) Installation of Data cabling & termination Installation of Fiber cabling & splicing Installation of WiFi, CCTV, Access Control, AV & Video Conferencing equipment Installation of containment (cable trays, conduit, junction boxes & enclosures More ❯
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