Network Support Technician
Bromley, England, United Kingdom
Salt
2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent communication skills, enabling them to effectively … analyse situations, provide valuable input, and contribute to successful project outcomes. They'll be highly organised, meticulous, and dedicated to completing tasks with accuracy and efficiency. Key Responsibilities: Logging and managing network-related tickets. Providing timely updates and resolutions via various communication channels. Troubleshooting complex network issues. Configuring and implementing … network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or equivalent experience). Proficiency in Cisco, Fortinet, Palo More ❯
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