2 of 2 Remote Monitoring and Management Jobs in Durham

If you’re ready to step into a role that gives you real responsibility, variety, and progression, this could be the opportunity you’ve been looking for. This isn’t just another service desk role. You’ll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. … Based in their newly expanded Hartlepool office, you’ll become a key part of a close-knit team that values curiosity, communication, and getting things done right. About Your Role: If you enjoy working across a broad tech stack, solving problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right … at home. As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical problems and helping improve client systems along the way. You’ll also play an active role in audits, project work, and client recommendations—so there’s plenty of scope to stretch your More ❯

If you're ready to step up and become the trusted escalation expert at a supportive and ambitious MSP, this is exactly what you've been waiting for. This isn’t just another support role. You’ll become the reliable escalation expert in a well-established, supportive, and growing MSP—solving challenging technical issues for education and small business clients. … Based from modern, comfortable offices in the North East, you'll be part of a team that genuinely values expertise and collaboration, providing the reassurance clients depend on. About Your Role: If you’re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. … As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your colleagues—including two dedicated on-site engineers supporting education-sector clients—and ensuring client systems run smoothly, day to day. Your daily tech will include: Microsoft Windows Server (2016 onwards), Active Directory More ❯