1st/2nd Line IT Support Engineer
- Hiring Organisation
- Just Recruitment Group Ltd
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
dynamic business committed to delivering service excellence. You'll play a key role in supporting clients across a variety of sectors, including care and legal services. The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues … through to resolution. Key Responsibilities: Deliver efficient, high-quality remote IT support Configure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager) Install and configure Windows 11 and mobile devices Diagnose and troubleshoot IT issues, including mail flow and client configuration Maintain clear, accurate documentation of completed work ...