1 of 1 Remote Monitoring and Management Jobs in Finchley

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where your career can … client is a highly successful MSP that prides itself on delivering exceptional IT support. They understand that IT isn’t just about technology—it’s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you’ll be a key member of the team, providing high-level support to a variety of … clients. Your day-to-day will include: Resolving technical issues across Microsoft business applications and operating systems Supporting and troubleshooting networks, including WAN/LAN, routers, firewalls, and security Implementing and maintaining remote access solutions: VPN, Terminal Services, and Citrix Monitoring RMM alerts and responding promptly through service tickets Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring More ❯