2 of 2 Remote Monitoring and Management Jobs in Liverpool

company based in Liverpool, experiencing year on year high growth. They are seeking a skilled Infrastructure Engineer, with strong Azure experience coupled with a really good grasp of security and security controls/best practice. Required Skills: Strong knowledge of Microsoft technologies (Windows Server, Azure, Office 365). Excellent knowledge of security best practices (Cyber Essentials Plus, ISO27001) Experience with … virtualization (Hyper-V), networking, and security tools. Experience configuring and administering core network switching and firewalls. Experience dealing with security platforms (e.g. Barracuda, SentinelOne, N-Able) Key Responsibilities: Administer and maintain core IT infrastructure including on-premise and cloud-based systems (e.g., Microsoft Azure). Support legal applications and systems such as case management, document management, and time recording tools. … Monitor system performance, conduct capacity planning, and implement improvements. Ensure infrastructure security and compliance with GDPR and SRA regulations. Manage Active Directory, Entra ID, Office 365, Microsoft Intune, and Cisco technologies. Manage and maintain security systems for including XDR, EDR & RMM solutions. Provide 2nd/3rd line support for infrastructure-related incidents and escalations. Participate in disaster recovery planning and More ❯

that is looking to bring in a Second Line Engineer on a contract basis. This role is ideal for a candidate experienced in supporting a broad range of technologies and confident working in a client-facing environment. The Role: You will be acting as a key point of escalation for 1st line issues, providing hands-on support to a mix … of clients. The position involves a combination of BAU support, troubelshooting escalated tickets and working on small project rollouts. Key Responsibilities: Provide second line tech support across windows environments, Office 365, networking and desktop hardware Troubleshoot and resolve escalated service desk tickets within SLA Liaise with clients to ensure clear communication and issue resolution Support onsite work at client locations … Liverpool) Assist with small projects and infrastructure improvemnets Tech stack: Windows server, Office 365, RMM tools, Active directory, networking fundamentals Requirements: Proven experience in a second-line or escalation support role within a n MSP environment (Preferred) Comfortable working across multiple customer environments Strong communication skills and a proactive attitude Start date: ASAP If this sounds like you, apply now More ❯