Senior Helpdesk Engineer
Rochester, Kent, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Impreza IT
a Senior Helpdesk Engineer to join our busy team in Rochester, Kent, providing 2nd/3rd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client premises to provide on-site support as and when required. We believe in … a healthy work/life balance, and whilst this is an office-based role (as this encourages camaraderie, communication, and teamwork), we have recently implemented “work from home Fridays”. We understand that career progression is important to you, so we actively support our engineers in completing professional training and … . In addition to helpdesk progression, there is the potential to gain exposure to more advanced areas of IT by working alongside the Projects and Cyber teams. Responsibilities Technical Support: Provide 2nd/3rd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated more »
Employment Type: Permanent, Work From Home
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