1st/2nd Line IT Support Engineer
- Hiring Organisation
- Just Recruitment Group Ltd
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £35,000 per annum
dynamic business committed to delivering service excellence. You'll play a key role in supporting clients across a variety of sectors, including care and legal services.The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through … resolution.Key Responsibilities: Deliver efficient, high-quality remote IT supportConfigure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesDiagnose and troubleshoot IT issues, including mail flow and client configurationMaintain clear, accurate documentation of completed workEnsure cyber security best practices are followed ...