Location: Farnham (x2 days per week) Day Rate: £400 -£450 per day Length: 3 - 6 months Job role The IT Operations Manager is responsible for ensuring the smooth, secure, and efficient operation of the organisation's IT environment. This role oversees the managementand optimisation of IT infrastructure, networks, systems, and cloud services, while leading the IT Support Desk to … deliver high-quality, responsive technical assistance to end users. The postholder will plan and deliver IT projects that enhance business performance and resilience, ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security … availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯
Location: Farnham (x2 days per week) Salary: £45k - £50k Job role We are looking for a hands on IT Operations Manager who is responsible for ensuring the smooth, secure, and efficient operation of the organisation's IT environment. This role oversees the managementand optimisation of IT infrastructure, networks, systems, and cloud services, while leading the IT Support Desk to … deliver high-quality, responsive technical assistance to end users. The postholder will plan and deliver IT projects that enhance business performance and resilience, ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security … availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of contact for our clients. Youll play a key role in keeping IT systems … running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid resolution. Follow … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network infrastructure (routers More ❯
