3 of 3 Remote Monitoring and Management Jobs in Surrey

Annual leave 20 days, increasing with level of service Up to £50,000, depending on experience Reports to Head of Project Management Sweethaven is part of the inTEC GROUP. We are education technology specialists and have a proven track record working with independent schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation and … excellence in education. Sweethaven education's offices are in Guildford and Reigate. Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology. We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service. … We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences. Our clients enjoy technology services that blend the expertise and scale of More ❯

Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you … will be providing IT support to end users. Provide expert support and resolution on complex incidents and processes related to IT & Security. Participate in IT projects and handle incoming requests and changes to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within … per annum 22 days annual holiday (Increase to 27, 1 additional day per year worked) Healthy contributed pension scheme Private Health Care including the family Training and development Some of the main duties of the 3rd Line Service Desk Engineer Responsibilities: Handle incoming requests and changes to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system More ❯

encouraged to apply.* To apply, please email Who are the client? Our client is a trusted Managed Services Provider (MSP) based in Surrey, known for delivering dependable IT solutions and outstanding customer service. Their offerings include IT support, cloud solutions, infrastructure services, and more. They work across multiple sectors, delivering tailored support and long-term partnerships that empower business growth … Technician to join their dynamic team. What will you be doing? As a First Line Support Technician, you'll be the first point of contact for clients, delivering efficient and friendly IT support. You'll handle incoming queries via phone, email, and ticketing system, resolving technical issues remotely and escalating when necessary. Working as part of a collaborative service desk … paced MSP environment. What will you need? * Previous experience in a First line support or service desk role, ideally within an MSP* Strong knowledge of Windows 10/11 and Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active Directory - password resets, user creation, and account management* Basic troubleshooting skills for hardware, printers, and networking issues* Excellent communication skills and More ❯