4 of 4 Remote Monitoring and Management Jobs in the West Midlands

summary We are looking for a highly organised and detail-oriented IT Technical Manager to support the Head of IT & Digital Systems in delivering digital projects and managing day-to-day IT operations across Badger Group. This senior operational role bridges technical expertise and project coordination, ensuring smooth running … systems and infrastructure while contributing to strategic initiatives aligned with the NHS 10-year digitalisation plan. The IT Technical Manager will take ownership of core IT operations, including system maintenance, incident resolution, documentation, and dashboard reporting. You will provide technical guidance to the Helpdesk team, oversee small projects, and ensure ...

Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and with a view to gradually move into an IT Security/CyberSec focused position within the company. Key Duties/… Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at a basic network level: WAN and LAN connectivity, routers, firewalls, and IT security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts ...

well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys … combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines ...

Technical Support Manager – Birmingham/Hybrid £55,000-£65,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Technical Support Manager. This is a leadership role overseeing both the Support Desk and Onsite Project teams, driving excellence, performance and technical innovation. … proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Technical Support Manager, you will take ownership of day-to-day technical operations and act as the primary escalation point for complex issues, playing ...