1 of 1 Remote Support Engineer Jobs in Renfrewshire

Job Description: iAction Engineer – Roles, Responsibilities, and Specifications This role provides user-provisioned desktop-based operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers providing 2nd line technical support. The role requires a flexible work ethic and … a pragmatic approach to IT support. Candidates should have a first/second line support background, excellent customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the DXC site in Erskine. The team is responsible for providing remote 2nd line … support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on-site engineers, and implementation teams as required. The team investigates, diagnoses, and resolves incidents/problems experienced by customers, with incidents raised More ❯