1 to 25 of 79 Remote Support Engineer Jobs in the UK

Location: UK (Remote) Employment Type: Full-time Position: Senior Support Engineer Minimum Experience: 5+ years of experience in software support, infrastructure support, or a similar technical role, with significant time spent handling complex Level 2 issues Compensation: £38,000 Summary: BlackRainbow is seeking an experienced … customer-focused Senior Support Engineer to provide technical support across its SaaS and self-hosted platforms. The role will take ownership of complex incidents, service requests and technical escalations as well as combine advanced troubleshooting with professional customer communication. Who We Are: BlackRainbow was created to solve ...

Sysmex UK Ltd are the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland. We are a subsidiary of the highly successful Sysmex Corporation currently ranked in the top 10 global … become market leaders in the provision of Haematology and Haemostasis diagnostics with a reputation for high quality products, service and reliability. Job Description Remote Support Engineer Req ID: 1549 Your role in the healthcare journey The newly created Remote Support Engineer position ...

Fire and Security - Remote Support Engineer The role... The role of a Remote Support Engineer is to provide remote diagnosis and triage of systems installed in the field. Hours of work will be between 4.00pm and 8.00am including weekends with … experience of security products including Intruder, CCTV, Fire etc. Job Description What you will be doing... Keep an excellent record of all customers and engineer interactions via the ticket system. Provide remote assistance to investigate and identify customer issues, and ensure engineers installing/upgrading customer systems ...

Storage Technical Support Engineer (Remote, EMEA) Job details Posted 04 November 2026 Salary €60000 - €70000 per annum, Benefits: + benefits Location Belgium Job type Permanent Discipline Data Reference PG-5 We’re exclusively partnered with a global data storage vendor to grow its EMEA technical support … growth, and the business is now reinvesting heavily in R&D, hiring and next-generation storage built for AI workloads. That growth means the support team is busy, and they need a German-speaking support engineer who already knows storage and can start picking up customer tickets ...

Sysmex UK Ltd, the distributor and support network for Sysmex diagnostic analysers in the UK and Ireland, is seeking a Remote Support Engineer based in Milton Keynes. You will deliver high-quality remote technical support for haematology, haemostasis and related analysers and work with … private laboratories to maximise instrument uptime. You will use secure remote tools, guide users, and escalate complex cases to field engineers while maintaining patient safety and service quality. #J-18808-Ljbffr ...

global enterprise software support provider is seeking a Sr. Support Engineer for SAP HR/Payroll to provide exceptional remote support for mission-critical applications. The ideal candidate will have over 10 years of relevant SAP experience, particularly in UK and Ireland payroll, with … problem-solving within ERP environments. This role demands expertise in troubleshooting and configuring SAP Payroll, along with a passion for delivering high-quality support to clients. You will work remotely from the UK, collaborating with a global team. #J-18808-Ljbffr ...

Focus IT is seeking a capable 1st/2nd line IT Support Engineer to strengthen an established team in Reading. You will be the first point of contact for customers, diagnose issues, and deliver on-site and remote support across the UK. The role rewards … clear career path and a competitive salary with company benefits. The ideal candidate has 2+ years in IT support, strong communication, and hands-on experience with Windows, Active Directory, and Office 365. #J-18808-Ljbffr ...

Role: We are looking for a smart Technical Support Engineer to provide enterprise-level support to our customers. This technician will provide support via phone, web, email, chat and other channels as required. Responsibilities: Take ownership of customer issues reported and see problems through to resolution … Extensive experience with Microsoft Client operating systems and lifecycle management of them. Any experience with Microsoft Azure services. Proven working experience in enterprise technical support, IT support or as a technical engineer Deep knowledge in the product that the technician is supporting. Strong problem-solving skills Excellent ...

Support Revolution is seeking an experienced SAP Primary Support Engineer to own end-to-end SAP cases, combining ABAP expertise with strong functional SAP knowledge to investigate issues and deliver effective solutions. You will work closely with customers and delivery teams to ensure SAP environments are reliable ...

Rise Technical Recruitment Ltd is hiring an IT Field Engineer/Deskside Support Engineer to cover London, Home Counties and surrounding areas. This field-based role combines on-site and occasional remote support for a variety of clients. You will troubleshoot hardware, software, networking … manage AD/Intune/Autopilot and endpoint devices, perform deployments, upgrades and audits. A 3-5 year track record in customer-facing IT support is expected. #J-18808-Ljbffr ...

SoCode is seeking a Storage Technical Support Engineer (Remote, EMEA) to own and manage technical support cases for enterprise customers in the EMEA region, with emphasis on German-speaking accounts. The role requires strong storage and backup knowledge, and hands-on experience with backup software. ...

Motorola Solutions in Edinburgh is seeking a Customer Technical Support Engineer to join a multi-site team. You will provide remote support, perform break/fix and escalation, and work with customers to ensure service levels are met while traveling to customer sites as needed. ...

ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with … should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing world-class support to customers. The Support Engineer will receive cases electronically through our Support portal and will also be part of an inbound ...

Securitas Technology is hiring a Remote Support Engineer to diagnose and triage field-installed security systems from a remote setting. You will work 4:00 PM to 8:00 AM shifts, including weekends, with a weekly day off. The role expects 3–5 years in electronic … security and strong networking, CCTV, intruder and access control knowledge. This position emphasizes ticket-based customer support, testing releases, and coordinating with engineers on upgrades and servicing. #J-18808-Ljbffr ...

increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. This is a remote position. Candidate must reside in the UK. The shift will be 8am-17:00 GMT/BST Position Summary: The Technical Support Engineer I is an individual contributor on the Rhapsody Support Team. Their primary responsibility is providing exceptional technical support to our customers, resolving product issues, and ensuring a positive user experience. This role will work closely with customers and internal teams to troubleshoot problems, document solutions, and provide ...

Magnet Forensics Inc. is seeking a Technical Support Engineer for a remote role based in the United Kingdom. You will diagnose and resolve complex customer issues across platforms, collaborating with Engineering and Product teams to drive improvements and knowledge sharing. The ideal candidate has 3+ years … technical, customer-facing support role, strong communication, and robust troubleshooting skills. Occasional travel may be required for training or customer engagements. #J-18808-Ljbffr ...

Support Ltd in North Shields is advertising a Junior IT Systems Engineer role. The role splits time between remote support from the office and onsite support for clients, mostly in the North East of England. The position offers 37.5 hours per week and requires driving … client sites with an enhanced DBS check. Duties include handling support calls and emails, remote and onsite troubleshooting, user/account administration, hardware upgrades, and installation work such as structured #J-18808-Ljbffr ...

Securitas Technology in the United Kingdom is seeking a Remote Support Engineer to diagnose and triage security systems installed in the field. The role operates remotely with 4.00pm–8.00am shifts, including weekends, and requires diligent ticketing and proactive problem solving. You will follow structured processes, test releases ...

BlackRainbow Ltd is seeking an experienced Senior Support Engineer to provide technical support across our SaaS and self-hosted platforms. You will own complex incidents, service requests and escalations, combining advanced troubleshooting with clear customer communication. Working across Engineering, Product and Delivery, you will shape best practices ...

Park Place Technologies is seeking a Sr. Technical Support Engineer to deliver high-quality technical support and ensure customers derive maximum value from our software. You will deploy software, configure systems, and guide customers through complex operational issues while collaborating with Sales, Solution Architects, and Development teams. … will mentor others, drive issue resolution, and support PoC trials, leveraging Entuity governance, Groovy scripting, and Stormworks language #J-18808-Ljbffr ...

Zohorecruit in London is seeking a Desktop Support Engineer to provide high-quality onsite and remote IT support to end users in a large enterprise environment. You will diagnose and resolve hardware, software, and network issues, document troubleshooting steps, and ensure timely incident resolution within SLAs. … role covers desktop/laptop provisioning, printers, mobile devices, collaboration tools, video conferencing, and remote access technologies. #J-18808-Ljbffr ...

Vernova is seeking a Solutions & Support Engineer for ADMS software. The role combines enterprise software expertise with client-facing support to ensure critical energy infrastructure operates reliably across Europe. The position offers Hybrid/Remote flexibility and opportunities to work with cloud and CIM/… integrations. Responsibilities include implementing ADMS solutions, providing L2/L3 support, conducting root-cause analysis, and coordinating go-live readiness with utility #J-18808-Ljbffr ...

Apogee is seeking a skilled IT Systems Support Engineer to tackle complex technical challenges and enhance service quality. This role allows you to resolve escalated incidents and collaborate with various internal teams. The ideal candidate will have experience as a 2nd Line Engineer, strong ITSM experience ...

Park Place Technologies Limited is seeking a Senior Technical Support Engineer to ensure maximum value from its software products by delivering high-quality technical support. You will provide advanced services, run customer workshops, and collaborate with Sales and Solution Architects to resolve complex issues. You will mentor peers ...

Sharp Business Systems UK is seeking an experienced Customer Support Engineer – Level Two to join our Service Engineers team. You will install, maintain and repair multi-functional devices (MFDs) and related software, both on-site and remotely, delivering high-quality customer service. Reporting to the Regional Service Manager … will diagnose complex issues, train customers, and support hardware and software across the Sharp portfolio while working to KPIs and company processes. #J-18808-Ljbffr ...