16 of 16 Remote Support Engineer Jobs in London

Technical Support Engineer, Trilogy (Remote) - $60,000/year USD Join to apply for the Technical Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy Technical Support Engineer, Trilogy (Remote) - $60,000/year USD Join to apply … for the Technical Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy Get AI-powered advice on this job and more exclusive features. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range $30.00/hr - $30.00/hr Are you ready to redefine what technical support means? At Trilogy, we're not just solving problems; we're transforming the way support works through cutting-edge AI innovation. If you're a proactive problem solver More ❯

Application Support Engineer, Trilogy (Remote) - $60,000/year USD Trilogy Kingston Upon Thames, England, United Kingdom Join or sign in to find your next job Join to apply for the Application Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy … Application Support Engineer, Trilogy (Remote) - $60,000/year USD Trilogy Kingston Upon Thames, England, United Kingdom Join to apply for the Application Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy This range is provided by Trilogy. Your actual pay … experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $30.00/hr Ready to revolutionize the future of customer support? Welcome to Trilogy, where we've turned the traditional support model on its head. Forget about mundane tickets and repetitive tasks – we're More ❯

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support … solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft … and GSuite sources, varying levels of IT support available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft Assist with the deployment of endpoints to users, including laptops and mobile devices. Decommissioning Services infrastructure More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, United Kingdom Client: Hawksworth Location: Remote, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 6 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company … Global Software company specializing in DevOps, version control, and security Fully remote role Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, used by organizations including NASA. The list of clients … and achievements speaks for itself. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, London Client: Hawksworth Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 9 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software … company specializing in DevOps, version control, and security Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe, is a plus but not essential. Typical day: Represent our client More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, London (City of London) Client: Hawksworth Location: London (City of London), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote role Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. … The list of their clients and projects is impressive! We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, South West London Client: Hawksworth Location: South West London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based … application) Company: Global Software company specializing in DevOps, version control, and security This is a fully remote position. Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. … The list of their achievements is impressive. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially More ❯

We're looking for a motivated and technically capable Support Engineer to join our growing team. This role is ideal for someone who has a strong foundation in systems, networks, and cloud technologies and is eager to apply their skills in a dynamic environment. As a Support Engineer, you'll play a key role in owning and troubleshooting technical issues, ensuring smooth system operations, and providing exceptional support to both internal teams and customers. You'll have the opportunity to work closely with our Engineering and Support teams, gaining hands-on experience with … presenting data to various internal and external stakeholders. What Success Looks Like in the Role You confidently own and resolve day-to-day technical support issues with minimal supervision. Customer incidents are handled efficiently, with clear communication and proper follow-up. You actively contribute to improving documentation, reporting and More ❯

driven to deliver exceptional customer experiences, Seventh State is the place for you. The Opportunity We are seeking a highly motivated and technically proficient Support Engineer to join our exceptional team. In this pivotal role, you will be at the forefront of our customer interactions, acting as a … our valued customers. You will work alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. … Customer Support Activities Prompt and Effective Ticket Resolution: You will diligently monitor and respond to customer support tickets in a timely and professional manner, ensuring clear communication and efficient resolution of their technical inquiries and issues. Collaborative Problem Solving via Customer Calls: You will actively participate in scheduled More ❯

Senior Technical Specialist – Support and Project – Home Working Working SpirIT is looking for a permanent Senior IT Project and Level 3 Support Engineer to start ASAP. Flexible working hours, high trust environment, very friendly and family focused team of eight engineers. Client base is primarily 3rd sector More ❯

you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Technical Support Engineer: Responsible for supporting customers as they deploy … judgment in communication with customers during configuration and troubleshooting processes. What You’ll Do Manage customer communication and expectations. Provide phone, email and chat Support to assigned accounts. Provide troubleshooting and debugging of customer problems. Act as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition … product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly. Escalate critical issues and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You’ll Bring Bachelor’s degree preferred in a More ❯

Join to apply for the Senior Support Services Engineer - EMEA (Remote) role at Drata Summary As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries … troubleshooting and resolution. Serve as the point of contact for escalated technical issues, leading resolution efforts as a SWAT leader from lower-tier technical support teammates. Proactively monitor error logs and performance metrics for large customers, providing support to prevent potential issues. Collaborate with internal teams to improve … our tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system. Contribute to support documentation, FAQs, troubleshooting guides, and knowledge base articles. Lead technical enablement sessions for support teams to keep them updated on technical issues and changes. More ❯

narrow-right Job Reference: b15550c3a0cd Job Views: 6 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Skills Provision is actively searching for a Support Engineer. The employing business is a growing AI entity that creates deep learning solutions for organisations globally. In this hybrid role, the successful applicant … fast-paced environment. Due to working patterns, this role requires individuals who can work under European and American time zone constraints. Sector: IT Location: Remote Length of contract: Permanent Salary and Package Personal days Company retreats Stock options The Role This position is well suited to someone with an … enthusiasm for customer engagement and technical innovation. Duties include, but are not limited to: Technical sales support: understanding the client’s needs for computer vision applications and explaining technical aspects during the sales process. Field application engineering: engage with customers directly to understand their challenges. Production Knowledge: offering specialised More ❯

recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client … is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune More ❯

As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and providing solutions to ensure smooth operation of our products/services. Your expertise will … Serve as the point of contact for escalated technical issues, leading the resolution process as a SWAT leader, as appropriate from lower tiered Technical Support teammates Proactively monitor error logs and performance metrics for large customers, providing proactive support to prevent potential issues. Collaborate with internal teams to … explore opportunities for evolving our internal tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system, ensuring thorough and accurate records. Contribute to the development and maintenance of support documentation, including FAQs, troubleshooting guides, and knowledge base articles. Lead More ❯

development teams. Incident Management: Supporting incident commanders by executing documented resolution steps. Logging incidents in the tracking system with clear symptom documentation. Collaborating with support, security, engineering, and customers to resolve incidents. Monitoring scheduled jobs for operational impact and identifying failures. Automation and Tooling: Deploying and operationalizing tooling with … VMware) and Linux/Windows operating systems. 3+ years of experience in a Tier II or Senior role (Technical Call Center, NOC, System/Support Engineering) or a Bachelor's degree in Computer Science or a related field. Seniority level Entry level Employment type Full-time Job function Information More ❯