complete clarity of their data and to exceed client expectations. Our proven management and sales methodology ensure we differentiate ourselves from our competitors, focusing purely on our client's requirements and delivering the highest standards of service possible. With more than 30 years of industry experience, we are committed to upholding the highest ethical and professional standards to our … support teams/service managers/project managers. Principal Duties and Essential Responsibilities Act as the primary, dedicated technology interface to the customer owning the technical responsibility for architecture, analysis, design, development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15 … . Act as regional SME/Escalation point for Support operations, work as instructed whilst reporting into the client's regional lead. Approve system requirements, estimation, functional specifications, testing strategy and other activities to ensure architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint More ❯
we are looking for a Digital Architect. This rolewill involve tactical problem-solving andstrategic planning of thedigital infrastructure and application architecture. Working closely with internal stakeholders to understand business requirements and translate these into digital solutions. Role Responsibilities Define the application architecture requirements. Research issues, develop recommendations and actively participate on project teams to develop solutions to business problems. … Ensure appropriate documentation is developed in support of value realisation. Perform business analysis/requirementsanalysis with the help of business stakeholders. In conjunction with the Cyber Security Manager, develop and maintain Digital Security Architecture and associated best practices, principles, standards and procedures. Ensure digital solutions are well engineered, operable andmaintainable. About You The following relevant skills More ❯
part of a team underneath an experienced implementor to gain knowledge of best practices and product training. The candidate will deliver the full life cycle of a project, including RequirementsAnalysis, Configuration, Software Testing, Installation (software and hardware), Training of users, and Documentation. Initially, the candidate will assist on existing projects as part of the onboarding process. Afterwards … essential. Experience in other roles such as Software Testing, Minor Software Development, Technical Support, and I.T Technicians would also be an advantage. Experience in troubleshooting, problem solving, and business requirementsanalysis would be advantageous, as well as any experience in Business to Business project work. TECH SKILLS General I.T Skills MCSE/MCSA I.T certifications CompTIA A+ etc. More ❯