Business Analyst
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £400 - £450/day (umbrella)
executive sponsors. Vendor Management: Act as the primary liaison between internal IT, software vendors, and external contractors. Business Analysis & Process Mapping Requirements Gathering: Lead workshops across Repairs and Asset Management teams to define triage, hazard logging, and remediation needs. Workflow Optimisation: Document "As-Is" processes … design streamlined "To-Be" workflows enforcing strict SLA targets. System Specifications: Translate legal requirements and resident communication rules into technical specs and automated alerts. Implementation, Testing & Integration Oversee data flows between housing systems, contractor software, and compliance tools. Write test scripts and lead UAT with contact center staff ...