Halo Consultant / ITSM Automation Specialist
- Hiring Organisation
- SSA Digital Recruitment
- Location
- Bedford, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £400 - £450/day
service delivery across the organisation. There is no separate BA or development team — you own the process. What You’ll Be Doing Leading requirements workshops and discovery sessions with stakeholders Designing and building HALO services from scratch, including: Ticket types Complex workflows SLA structures Custom fields … Experience Strong, hands-on experience with HALO ITSM configuration Proven track record building workflows, approval chains and service structures Ability to translate business requirements into practical, efficient workflows Experience running stakeholder workshops and discovery sessions Strong understanding of workflow logic, routing, and automation design Experience coordinating ...