Customer Excellence Business Analyst
- Hiring Organisation
- Pontoon
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500/day
delivering innovative digital solutions that enhance customer experiences and streamline operations. Role: Customer Excellence Business Analyst Duration: 12 Months Location: Remote (travel for workshops, exp paid) Rate: £500 pd (umbrella) Key Responsibilities: As a Customer Excellence Business Analyst, your contributions will be vital in driving the digital strategy … forward. Key responsibilities include: Business Process & Requirements Analysis: Map and assess current processes within Customer and Connections to identify inefficiencies and customer pain points. Develop clear requirements, user stories, and acceptance criteria to guide digital improvements. Digital Solution Design & Delivery Support: Collaborate with IT&D, business ...