Customer Operations Delivery Lead
- Hiring Organisation
- Ciphr
- Location
- Reading, England, United Kingdom
project management team. You are critical in enabling positive customer experience with focus on execution by ensuring operational clarity, governance adherence, effective resource allocation, and transparent communication. Your focus is coordination, orchestration, and delivery enablement, ensuring booked work is completed on time, within scope, and aligned to customer … services Ensure consultants’ diaries are accurately booked and optimally utilised. Coordinate scheduling for quick-turn requests and small work packages. Identify and flag resource constraints, scheduling conflicts, or delivery risks early. Act as a key point of contact for customers regarding booked services. Confirm scope, timelines, deliverables, and next ...