Canterbury, Kent, United Kingdom Hybrid / WFH Options
Applicable Limited
escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team Manager. Ensure that service demand and resourceallocation are aligned, ensuring accuracy in predictions. Analyse historical data, market trends, and client requirements to support accurate forecasting and proactive resource … Strong technical understanding of managed services and IT service delivery. Mentoring and coaching skills to guide team members toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with More ❯
standard. Budget Control: Monitor financial performance, implementing cost-saving measures where needed. Stakeholder Engagement: Act as the primary liaison for internal stakeholders and clients. ResourceAllocation: Work within a matrix organisation to effectively coordinate resources. Reporting & Compliance: Ensure all activities adhere to regulations and prepare reports for senior More ❯
standard. Budget Control: Monitor financial performance, implementing cost-saving measures where needed. Stakeholder Engagement: Act as the primary liaison for internal stakeholders and clients. ResourceAllocation: Work within a matrix organisation to effectively coordinate resources. Reporting & Compliance: Ensure all activities adhere to regulations and prepare reports for senior More ❯
IT processes, systems, and services to meet the company's evolving needs. This position requires oversight of all IT-related functions, including system maintenance, resourceallocation, and ensuring IT operations align with business objectives. Responsibilities Maintain and update Employee and internal records in relevant systems to ensure accurate … . Monitor internal and external IT services to ensure performance aligns with business requirements and customer expectations. Provide weekly reports summarising IT system performance, resource utilisation, and ongoing improvements. Support all departments by providing IT-related information and insights when required. Address technical queries from internal and external stakeholders More ❯
completion. Work under the coordination of the Test Manager and support them in duties like estimation, risk management, defect monitoring and tracking, planning, and resourceallocation within their scope. Implement all of the standard processes and tooling laid down by the organization. Proactively lead the approach to ensure More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
UNAVAILABLE
server challenges for our operations in Papua New Guinea. Afternoon: Collaborate with global teams to roll out a new software update, streamlining logistics and resource allocation. Provide strategic input on IT system upgrades to enhance efficiency and security. End of Day: Test and implement solutions for improving data sharing More ❯