effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resourceallocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid, Bonus, Health Care Plan
effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resourceallocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be More ❯
effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resourceallocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be More ❯
effective and efficient delivery of all managed services to clients. Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resourceallocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be More ❯