2 of 2 Resource Allocation Jobs in West Sussex

support services in line with agreed service levels. Manage service performance, monitoring key performance indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead incident management and service request processes, ensuring timely resolution and escalation ...

across the UK and ROI. You will play a vital part in monitoring service activity, scheduling field engineers, and aligning short-to-mid-term resource availability with customer demand. Key Responsibilities Monitor service activity demands, supply levels, exceptions, and imbalances using enterprise digital tools. Schedule field service personnel … hours cases, ensuring high-priority requests are managed effectively. Participate in weekly demand-supply balance meetings to help build capacity overviews and manage resource allocation decisions. Support long-term planning by tracking 3-12 month overviews for proactive service work, including equipment installations, de-installations, and relocations. Maintain ...