Head of Transition and Senior Expert - Project Management Managed Service
Canterbury, Kent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Applicable Limited
Job Title: Head of SAP Service Transition & Project Management Location: London/Glasgow Department: Managed Services Reports To: Director of Customer Success COE Job Summary: The Head of Managed Services for Service Transition and Project Management oversees several direct reports daily, including their performance management. This role involves … migration of services with minimal disruption to business operations. Monitor progress and adjust plans as needed to meet transition goals. Dealing with escalations. Project Management Use project management methodologies to drive transition projects. Define project scope, deliverables, schedules, and budgets. Track and report on project milestones, risks, and … escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team Manager. Ensure that service demand and resource allocation are aligned, ensuring accuracy in predictions. Analyse historical data, market trends, and client requirements to support accurate forecasting and proactive resource planning. More ❯
Employment Type: Permanent
Salary: GBP Annual
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