1 of 1 Resource Management Jobs in Eastbourne

Job Title: Resource Management Team Lead Department: Professional Services Location: Office based Brighton Employment Type: Full-Time The Resource Management Team is central to the company's operational efficiency. It is the authority on the dispatch and scheduling of Trident's technical resources. Using ticket management and scheduling software, the team ensures resources are allocated … Team Lead as needed. Ensure clients receive a consistent, reliable, and client-focused service. Escalate complex issues when needed. Monitor white space in schedules and fill gaps to maximise resource efficiency. Chase outstanding work, approvals, and client confirmations. Maintain accurate records in ticketing systems, mailboxes, and Teams communications. Review and follow all processes that generate information about required bookings … ensuring tasks are completed on time. Enhance departmental processes, update procedures, and improve overall team delivery. Additional RMT Team Lead Responsibilities: Oversee and guide the team in scheduling, resource allocation, and daily ticket management. Ensure workloads are balanced and manage quiet periods to focus on process improvement and departmental capability enhancement. Identify and implement opportunities to streamline operations and More ❯