Service Desk Analyst
- Hiring Organisation
- Sopra Steria
- Location
- Gloucester, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- 25 days holidays, 6% Contributory pension, 4 x life Insurance
help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex technology estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance … teams, suppliers, and stakeholders, you will help maintain service levels and ensure a positive customer experience. This role offers excellent exposure to IT Service Management, providing opportunities to develop your skills across service reporting, procurement, governance, and operational delivery. As your experience grows, you will have the opportunity ...