Customer Service Operations Team Leader
- Hiring Organisation
- Carlsberg Britvic
- Location
- Wolverhampton, West Midlands, United Kingdom
- Employment Type
- Contract
followed. Build an effective culture, connecting individual and team objectives to wider business and customer goals. Use data-led insights to improve processes, systems, resource planning and overall operational effectiveness. Collaborate with key stakeholders to support operational planning, change initiatives and business improvement projects. Build an engaged, accountable … Power BI, Mitel, and Excel. Process-focused and data-driven, with the ability to identify trends and insights. Experience in workload planning and resource management within a busy environment. Solid organisational and prioritisation skills, balancing multiple demands while maintaining service levels. Effective team leadership skills, with the ability ...