1 to 2 of 2 Resource Manager Jobs in the South West

Join us a G7 Resource Manager for our client the Home Office. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in … wide array of complex projects across multiple industries. The Role: PPD requires strategic workforce planning expertise to support the implementation of a pilot flexible resource pool. This requires identification, analysis, tracking and forecasting of the supply and demand for project delivery resources across the Home Office. Therefore strategic thinking … insight into turnover, diversity, skills, location and other data which inform our drive to build internal project delivery capacity and capability. Management of the resource deployment and tracking process, including design and implementation of streamlined and effective processes and tools. Management of the entry gate and prioritisation process for more »

Full or part time * Office based in Ferndown * Reporting to Operations Director Due to expansion, Message Direct are excited to be recruiting for a Resource Planning Manager. The responsibility of the Resource Planning Manager is to optimise the efficiency and productivity of our contact centre operations. Analyse … call data to forecast, develop and implement resource planning strategies to ensure staffing levels maximise operational efficiency, whilst focussing on business trends to predict future call volumes. Identify areas for improvement by monitoring customer interactions, agent performance, collaborate with cross functional teams training development quality and assurance, recruitment, and … human resources. Provide regular reports to Senior Management highlighting key performance insights. *Responsibilities for the Contact Centre Resource Planning Manager:* * Develop and implement effective resource planning strategies to ensure optimal staffing levels and maximize operational efficiency. * Analyse historical call data, forecasts, and business trends to accurately predict more »