Associate - Insurance Operations Analyst
Edinburgh, Scotland, United Kingdom
Moody's Investors Service
action these sales orders to ensure clients are able to access our software and receive their contractual deliveries. This involves: Maintaining accurate client entitlement data Completing delivery records for revenue recognition Adding future client deliveries to the schedule Documenting client interactions and other important transaction details Ensuring accurate data is maintained in the database throughout the sales cycle … services accessed electronically and distribute software, license keys & content services via client support portal & FTP servers. Advise clients of product availability, supply access details & document proof of delivery for revenue recognition. Providing exemplary customer care by following up on product queries, access issues & user change requests submitted as support cases from internal & external clients. Working closely with other departments … Supporting continuous improvement and operational efficiency by identifying & feeding back to management any potential issues with or improvements to existing operational processes. Understanding the end to end Sales, Delivery, Revenue recognition & Support processes & exert a positive influence on the importance of process adherence & data quality in all interactions with the Sales, Client Services & Finance teams. Adhere to agreed More ❯
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