with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with RibbonSonus SBC and Asterisk PBX technologies. Desirable: Experience with LAN/WAN technologies, Cisco, Palo Alto. Knowledge of TOGAF architecture framework. Azure experience. Technical More ❯
religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' About Us RibbonCommunications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
NICE
DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting Command level knowledge Empirix, Wireshark, Ribbon Analytics Previous experience with configuring SBCs Proven track record of excellent communication and conflict resolution skills You will have an advantage if you also More ❯
expertise in proof-of-concepts and new initiatives. Perform routine maintenance of voice network infrastructure. Collaborate with other teams to resolve escalated issues. Configure RibbonCommunications and AudioCodes telephony systems and SBCs. Plan and implement disaster recovery strategies. Monitor and respond to network troubles, outages, and events. Support a … level knowledge of VoIP and SIP protocols. Expert-level experience with Session Border Controllers in carrier-grade environments. Advanced administration and management skills with RibbonCommunications/Sonus (SBC and PSX) or AudioCodes. Strong understanding of call routing principles, including quality metrics, Least Cost Routing, and Number Portability. Proficiency … a 24/7 on-call rotation schedule. You will have an advantage if you also had: Familiarity with Microsoft Teams telephony. Understanding of RibbonCommunications Application Servers. Knowledge of Stir/Shaken standards. Familiarity with BroadSoft (Cisco) systems. Understanding of contact center environments. Knowledge of call recording technologies More ❯