Director of Customer Success
- Hiring Organisation
- REM Associates Ltd
- Location
- Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 125,000 - 150,000 Annual
Director of Customer Success Strategic and commercially minded Customer Success leader who has built and scaled high-performing SaaS teams across EMEA. Led leaders, partnered closely with Sales and Product, and know how to turn strong customer outcomes into long-term value, retention, and sustainable … targets, ensuring predictable and sustainable growth,• Refine and execute a Customer Success strategy aligned to global vision and regional objectives, • Own risk identification, mitigation strategies, and forecasting for the EMEA CS function, • Monitor customer health and key success metrics, providing clear reporting and insights ...