Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Walsh Employment
Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/vendor management Comfortable working with delivery … alternatively, proven experience managing other IT service teams such as Helpdesk or IT Support Role & Responsibilities As IT Services Manager, you will lead the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities … regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuous improvement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs, and budget accruals Ensuring seamless transition from project delivery into operations Supporting finance with More ❯
Bridgwater, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
s degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/vendor management Comfortable working with delivery … alternatively, proven experience managing other IT service teams such as Helpdesk or IT Support Role & Responsibilities As IT Services Manager, you will lead the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities … regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuous improvement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs, and budget accruals Ensuring seamless transition from project delivery into operations Supporting finance with More ❯
colleagues from across Projects and Programme Delivery. Your Responsibilities include: Managing the whole life project delivery process for our client sponsors. Applying strong commercial acumen in project, contract, and riskmanagement, ensuring delivery of high-quality projects to time and budget. Working collaboratively with our suppliers, client representatives, technical specialists, and other partners to deliver successful outcomes. Monitoring … and forecasting expenditure, ensuring compliance with EA guidance. Using project management tools to aid development and maintenance of business cases, programmes, trackers and risk registers. Administering contracts with supply chain in accordance with framework policy. Making project decisions supported by the Project Executive and informed by technical leads whilst following governance procedures, project assurance and legislation. Everyone that … on incident response can be found within your candidate pack. The team The Innovation Delivery Group (IDG) specialises in delivering complex national projects and programmes that drive innovation, manage risk, and support Environment Agency’s 2025 action plan. The group is part of Projects and Programme Delivery (PPD) within the Flood and Coastal RiskManagement (FCRM) directorate. More ❯
audits to ensure compliance with company and client’s procedures and processes What we’re looking for: Engineering qualification/relevant experience where it can be demonstrated that safety management was a core module of that qualification/experience An understanding of permits and the reasons for the use of permits and the surrounding controls is essential Proven ability … to perform in a safety-oriented capacity Excellent written and oral communication skills, and a thorough knowledge of riskmanagement practices Working knowledge of CDM regulations Nuclear experience (or experience within a highly regulated industry) would be an advantage We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you More ❯