2 of 2 Risk Management Jobs in Hitchin

and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion … Lifecycle Management - you can identify key events in the lifecycle of contracts, services, and technologies, ensuring that they are sufficiently pre-empted and planned for, reducing surprises and poor customer experience Excellent Communication skills- ensuring the customers are communicated with especially during major incidents, and re-assured throughout Risk Management - Capture, track and manage risks in a systematic and auditable way Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills More ❯

and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion … Lifecycle Management - you can identify key events in the lifecycle of contracts, services, and technologies, ensuring that they are sufficiently pre-empted and planned for, reducing surprises and poor customer experience Excellent Communication skills- ensuring the customers are communicated with especially during major incidents, and re-assured throughout Risk Management - Capture, track and manage risks in a systematic and auditable way Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills More ❯