Senior Manager, Transformation & Adoption (AI)
Hounslow, London, United Kingdom
QVC, Inc
UK is seeking a Senior Manager, AI (Automation) Transformation & Adoption to shape and deliver our long-term AI and automation strategy. In this pivotal role, you'll champion change management and business adoption, ensuring that innovative technologies deliver value for our customers and teams. You'll work cross-functionally, influencing stakeholders across markets, and play a key role in … industry best practice. You will d rive the identification, prioritisation, and delivery of automation opportunities (Gen AI and RPA) that enhance efficiency and customer experience. You'll lead change management and business adoption for AI and automation projects , developing communication, training, and enablement strategies to embed new capabilities and foster a culture of innovation. You'll champion GenAI adoption … and capability building by curating best practices, building peer networks, and supporting "super users" and AI champions. You will manage governance and value realisation , ensuring robust tracking of KPIs, risk management, and continuous improvement. You will build partnerships with global and local stakeholders, being a bridge to maximise synergies and share knowledge across markets. What You Bring You More ❯
Employment Type: Permanent
Salary: GBP Annual
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