1 of 1 Risk Management Jobs in King's Lynn

PALS and Complaints Assistant

Hiring Organisation
The Queen Elizabeth Hospital King's Lynn NHSFT
Location
King's Lynn, PE30 4ET, United Kingdom
Salary
£25760.00 to £27476.00
Pals assistant include: Supporting the provision of a personal, visible and accessible Customer service Accurately recording all contacts, interventions and outcomes onto the Trust risk management database. Being responsible for escalating a concern where patient safety is at risk Receiving concerns, compliments and feedback from patients, carers … Essential A working knowledge of the NHS Complaints Procedure and the PALS Service At least 1 year in a Customer Service setting Desirable Using Risk Management IT Systems, particularly DATIX and/or Datix WEB Skills, abilities, and knowledge Essential Microsoft applications specifically, Word, Excel, and PowerPoint ...