Kingston Upon Thames, Surrey, United Kingdom Hybrid / WFH Options
St. Laurence College
Director, Client Experience & IT Services Job ID: ADMN- Location: Kingston (with Tri-Campus Responsibilities) Deadline: May 14, 2025 Job Type: Administrative/Management Start Date: Immediately Number of Positions: 1 Duration: Full-Time Position Summary The Director of Client Experience and Services at St. Lawrence College leads the transformation … including overseeing upgrades, integrations, and maintenance to ensure seamless operations. Experience in managing complex IT projects from initiation to completion, including planning, resource allocation, riskmanagement, and Client communication. Experience with involving direct engagement with diverse Client groups (e.g., students, faculty, and staff) to understand their needs and … ensuring service quality and cost-effectiveness. Other Required Qualifications: Knowledge of the strategic plan of the College and strategic initiatives. Excellent knowledge of project management and change management. Communication skills (verbal, written) to make recommendations and prepare reports for all levels (including Board of Governors). IT Service ManagementMore ❯
design, build, and deployment of ERP capabilities globally for the Ice Cream business. This role will focus heavily on transformation, process design, and change management, ensuring consistency across the business and facilitating a smooth transition to new systems and ways of working. This is a vital leadership role and … and experience of complex processes, data and governance are key to succeed. The successful candidate will be one that has significant process and change management expertise with a proven record of leading large scale process transformation and has a passion for building world class capabilities and a desire to … as the bridge between functional teams, IT, and key stakeholders to gather requirements, address pain points, and deliver a streamlined Demand Planning solution. Change Management: Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Integration Leadership: Collaborate with the other Global Process More ❯
design, build, and deployment of ERP capabilities globally for the Ice Cream business. This role will focus heavily on transformation, process design, and change management, ensuring consistency across the business and facilitating a smooth transition to new systems and ways of working. This is a vital leadership role and … and experience of complex processes, data and governance are key to succeed. The successful candidate will be one that has significant process and change management expertise with a proven record of leading large scale process transformation and has a passion for building world class capabilities and a desire to … as the bridge between functional teams, IT, and key stakeholders to gather requirements, address pain points, and deliver a streamlined Demand Planning solution. Change Management: Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Integration Leadership: Collaborate with the other Global Process More ❯