ServiceNow Platform Technical Design Lead (Snowhill, Birmingham, United Kingdom)
- Location
- Birmingham, Warwickshire, United Kingdom
means examining existing processes, tools and team infrastructures to understand how we can create a model that has a standard approach to problem & incident management, change, ITIL and identifying and developing opportunities to enhance efficiency, productivity, and growth through the use of AI. What you ll be doing … deliver analysis and strategic investment choices that underpin Service management s strategic transformation Accountable for assessment of requirements within BT Business Discuss and agree on relevant architectural framework and identify optimum design pattern to deliver scalable, reusable system components with limited customization . Decision Making - Gathers information, and analyses ...