1 of 1 Risk Management Jobs in West Bromwich

design, innovation and automation where possible. They will provide input to Society wide projects including contributing to requirements gathering, identifying and managing risks and influencing outcomes. Responsible for the management, enhancement and administration of the societies telephony system (Mitel) including the management of IVR, Email and live chat workflows as well as the back-office administration system (Work … delivery of efficient processes To optimise utilisation of resources across all teams, including event driven activity and where gaps are identified, present proposals to address the gaps to senior management Ensure the team acts as key interface for Operations in respect of technical queries and failures ensuring that all relevant parties are kept informed, and that appropriate action is … to date and relevant, as systems are updated, upgraded or new functionality is introduced, attending relevant training where necessary. What you will bring to the role: Experience in operations management within the financial services industry, with a focus on customer outcomes, process improvement and risk management Strategic thinker, who can plan well considering options and risks. Motivated More ❯